Yes, all our yurts are handcrafted in Mongolia by local artisans using traditional techniques passed down for generations. Every piece reflects authentic Mongolian heritage and craftsmanship.

Yes. Every yurt is made to order, allowing customers to choose their preferred size, design, and features. We do not mass-produce yurts, ensuring quality and uniqueness in every order.

Most 4-6 khanat yurts are ready within 7 working days. For special requests or bulk orders, we’ll contact you directly with a specific manufacturing timeline.

We use DHL Express and other trusted logistics partners. Your yurt is carefully packaged for safe international delivery, and tracking information will be provided once it’s shipped.

If your yurt or any part arrives damaged, we offer a repair and replacement service. You only need to purchase the broken parts, which we’ll provide at a discounted price.

Yes. Every yurt order includes a virtual step-by-step guide from our team. We don’t include paper manuals to reduce waste, but we offer online or video assistance for setup.

Yes, our yurts can be adapted for any climate. We offer Summer and Winter Packages with additional insulation, felt, and ventilation features suited for your environment.

Yes! We offer authentic Mongolian furniture, carpets, and décor designed to perfectly complement your yurt’s interior. Most of our accessories are sourced from local small businesses and artisan partners, meaning that with every purchase, you’re also supporting the broader Mongolian crafting community.

Absolutely. You can choose from traditional Mongolian motifs or request a custom design. Our artisans can engrave or hand-paint according to your preferences.

We accept major international payment methods, including PayPal, international cards, and upon request we can accept direct bank transfer.

Yes! Visitors are welcome by appointment. We’re located in Bayanzurkh district, Ulaanbaatar, Mongolia — we’d love to show you the craftsmanship behind our yurts. We can also recommend local camps and tourist centers that use our yurts, where you can experience Mongolian culture, enjoy horseback riding, dog sledding, and other traditional activities firsthand.